Shipping & Delivery Policy

Last updated: October 2026

Digital service — nothing is shipped

RideAssist is a software service for Android phones. We do not sell or ship any physical goods, so there are no shipping charges, couriers or delivery addresses involved.

How the service is delivered

What you buy is a fixed period of access to the RideAssist app. After a successful payment, access is activated automatically on the account you are signed in with — usually within a few seconds, and in all cases within 24 hours. You will see the new plan and its expiry date in the app under Settings → Plan & Payments.

The app itself is downloaded from our download page. Fleet (enterprise) plans are activated for the purchased devices in the company's RideAssist workspace in the same way.

If access is not activated

If your payment succeeded but the plan does not show as active within 30 minutes, contact us by email or WhatsApp with your registered account email and the payment reference shown on your payment receipt. We will activate the access you paid for, or refund the payment as described in our Refund & Cancellation Policy.

Service area and pricing

RideAssist is offered to drivers in India. All prices are in Indian Rupees (INR) and include no delivery or shipping fees.

Contact us

IKKA TECHNOLOGIES
IKKA STYLES, Dahiya House, Gali no. 10,
Ajit Colony, Sunariya Road,
Rohtak, Haryana 124001, India
Email: admin@ikkatech.co.in
Phone / WhatsApp: +91 94670 74027